The finance team of a leading logistics provider faced mounting reconciliation work. With over 5,000 freight claims every month, mismatches between claim data and bank statements slowed payouts.
Only 15 % of claims were matched automatically. The rest required tedious manual checks, delaying settlements and draining over 100 hours of team capacity each month. Revenue recognition suffered, and staff were tied up in low-value, repetitive tasks.
The Solution
Using Transformance, the company launched an all-in-one Claims Hub within four weeks.
Claim data is ingested, standardised, and automatically matched to bank records using AI-driven logic. Exceptions flow into a human-in-the-loop review queue, eliminating the need for blanket manual processing.
The system posts matched entries directly to SAP, streamlining reconciliation across finance systems.
“Our analysts review exceptions, not spreadsheets.” - Head of Accounting
The Impact
The Claims Hub now achieves a 90 % auto-match rate, cutting manual work to a fraction of previous levels. The finance team reclaimed €60,000 to €80,000 in annual productivity, reduced delays, and accelerated payouts to carriers.
What’s Next
The company is scaling the framework to new business lines, aiming to achieve the same automation rates in other high-volume, low-margin processes.
Ready to automate reconciliation? Book a demo to see how Transformance can cut your manual checks.
