Last updated: 18 April 2026
The data controller responsible for personal data processed in connection with this website is:
Transformance Solutions GmbH
Lokstedter Damm 5a
22453 Hamburg, Germany
Email: privacy@transformance.ai
Name, business email, company, job title, meeting preferences, and messages submitted via our booking or contact forms.
IP address (anonymised where possible), browser type, device, pages visited, referrer, timestamps, and interaction metrics such as clicks, scroll depth, and session replay.
For customers of our platform, business data includes remittances, invoices, customer master data, and ERP identifiers. This processing is governed by a separate Data Processing Agreement and is hosted on Microsoft Azure West Europe.
We process personal data under the following lawful grounds:
Transformance engages a small number of trusted service providers as data processors under GDPR Article 28. These processors fall into four categories:
A current list of processors with regions, applicable safeguards, and retention details is available on request via privacy@transformance.ai. Material additions to the processor list are announced on this page in advance.
We use cookies and similar technologies for essential site operation and, with your consent, for analytics, session replay, marketing measurement, and CRM functionality. You can review or change your choices at any time via the "Cookie settings" link in the footer, or by clearing cookies in your browser.
Essential cookies (Webflow hosting and form handling) are required for the site to function and do not rely on consent. All non-essential cookies (Google Analytics 4, Microsoft Clarity, Apollo.io, HubSpot) are loaded only after you grant consent.
Transfers of personal data to the USA rely on the EU-US Data Privacy Framework certification, Standard Contractual Clauses, or other Chapter V GDPR safeguards. Copies of the Standard Contractual Clauses are available on request via privacy@transformance.ai.
We retain personal data only for as long as necessary for the purpose of collection or as required by law. German tax and commercial records are kept for 6 to 10 years in accordance with applicable retention obligations. Service-specific retention periods are detailed under Section 4 (Sub-Processors).
You have the following rights regarding personal data we hold about you:
To exercise any of these rights, email privacy@transformance.ai. We will respond within 30 days of receipt.
We protect personal data through TLS encryption in transit, access controls, logging, encrypted backups, and vendor due diligence. In the event of a personal data breach, we will notify the competent supervisory authority within 72 hours, and notify affected data subjects directly where the breach is likely to result in a high risk to their rights and freedoms.
Material changes to this privacy policy will be announced on this page with an updated "Last updated" date. For non-material updates (clarifications, typographical corrections), only the "Last updated" date is changed.
Privacy: privacy@transformance.ai
Support: support@transformance.ai