Customer Story

Global Logistics Firm: Master data management

At a global logistics provider with over 140 business units, managing business partner (BP) data had become a critical pain point. Every week, the company onboarded 60+ new partners — but the process was scattered, inconsistent, and heavily manual. Business units relied on Excel files to collect, validate, and submit partner data. A central team of six FTEs reviewed, corrected, and entered that data into the ERP system. Not only did this take time, but data quality varied widely across regions.
Location
Germany
Industry
Logistics and Supply Chain
Website
100h
saved per month

The Challenge

The process was costing the company over 100 hours per month, slowing operations and creating risk.

Duplicate entries, missing compliance fields, and inconsistent naming conventions led to delays, audit issues, and poor reporting across systems. Despite their effort, the master data team couldn’t enforce global standards or scale quality reliably.

The Solution

Using Transformance, the company launched a centralised BP Management Hub.

Now, business units enter data through a guided interface, with real-time validation powered by APIs and AI logic. Mandatory fields are enforced, compliance rules are checked up front, and clean records post instantly to the ERP.

The app was rolled out in just three weeks, integrating directly with Microsoft Dynamics BC and four compliance data sources.

The Impact

The company now saves more than 100 hours per month, while significantly improving the consistency and quality of master data.

With a standardised process in place, the master data team has shifted from manual review to exception handling — increasing both speed and control.

“Finally our Master Data quality is consistent at scale.”
Global Head of BPM & Master Data

What’s Next

The firm is extending the same logic to supplier and product master data — using the Transformance platform as the new foundation for end-to-end data governance.

Want clean master data without the overhead?

See how Transformance can help your team scale with confidence. Book a demo here.

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