Autonomous AI voice calls in 30+ languages, intelligent escalation, and 100% invoice coverage in 24 hours. Built for AR teams that need agentic execution, not another worklist.
Vero calls overdue accounts in their language, identifies itself as AI, and captures promise-to-pay dates and dispute reasons. Throughput is 15 to 20 calls per hour, with full transcripts and sentiment analysis on every call.
30+ languages with regional accents. The agent speaks the customer's language, not your shared service center's.
Every call ends with a structured outcome. PTP date, dispute, escalation, or follow-up scheduled automatically.
The agent identifies itself as AI at the start of every call. Full transcripts, sentiment, and consent logged for audit.
AI orchestrates voice calls, routes disputes to commercial, follows the contact chain on escalations, and monitors promise-to-pay commitments. Humans step in only when needed.
Analyzes payment history, credit utilization, and contact preferences before every action. Priority scoring decides who to call first.
Disputes route to commercial. Escalations follow the contact chain. PTPs get monitored. Resolutions are logged automatically.
Voice calls, dunning emails, and printed letters orchestrated together. The right channel at the right moment, per customer.
Contact chains, invoice status, AI call transcripts, and next actions in one view. Click to call, click to escalate. No tab switching, no spreadsheet hunting.
3-level contact hierarchy per customer. Preferred method, role, and timing. AI walks the chain until someone responds.
Full AI call recordings with sentiment analysis, dispute reasons, and recommended next actions surfaced inline.
Clickable status badges track each invoice from Pending to Resolved. Drill into any line for full history.
Define escalation logic per customer segment. Vero follows your playbook: tone, channel, timing, and when a human must step in.
Drag-and-drop escalation steps with branching logic and configurable timing. No code, no consultants required.
Different workflows for DACH, LATAM, and key accounts. Region-specific templates and language defaults built in.
Define exactly when AI hands off to a human. Full case context, transcripts, and recommended action attached automatically.
Three steps. Fully automated. Humans step in only when needed.
AI monitors aging buckets, payment patterns, and credit risk in real time. Priority scoring surfaces the accounts that need attention now, not at month-end.
Automated dunning emails, AI voice calls in 30+ languages, and smart escalation through the contact chain. Every interaction logged with full transcript and sentiment.
Promise-to-pay captured, disputes routed, payments tracked. The system follows up automatically until the account is clear or a human takes over.
Native-speaker AI agents call customers in their language. Full transcripts, sentiment analysis, and structured outcome capture on every call.
Learn more →Auto-detect customer language from profile. Voice calls, emails, and dunning letters localized automatically. No native speakers required.
Learn more →3-level contact chains with configurable timing. AI escalates through AP, finance, and executive contacts. Walk the chain until someone responds.
Learn more →Collection effectiveness, aging distribution, cash forecast, and AI insights. Per-collector or consolidated view across regions.
Meet Vero →See CollectPulse in action with your own AR data. Deploy in 4 to 8 weeks.
Every overdue invoice is now actioned within 24 hours. Before CollectPulse, our team could only cover the top 20% of accounts. Now we have 100% coverage, and DSO dropped 11 days in the first quarter.
| Manual collections | With CollectPulse | |
|---|---|---|
| Account coverage | ✕Collectors manage 200+ accounts each | ✓AI handles first and second contact on 100% of accounts |
| Follow-ups | ✕Phone tag and missed follow-ups | ✓Automated follow-ups, zero missed |
| Call visibility | ✕No visibility into call outcomes | ✓Full transcripts and sentiment on every call |
| Reach | ✕One language, one channel | ✓30+ languages, voice + email + letter |
| Prioritization | ✕Manual Excel-based prioritization | ✓AI priority scoring with real-time dashboard |
| DSO impact | ✕Stuck at industry average | ✓8 to 12 days reduction within 90 days |
GDPR Compliant
ISO 27001
End-to-end encryption
Full audit trail
Collections management software automates the follow-up on overdue invoices. It prioritizes accounts, sends dunning emails, schedules calls, and tracks promise-to-pay commitments. CollectPulse replaces the manual collector worklists most AR teams still run in spreadsheets.
AI scores every overdue invoice by payment probability using historical patterns and institutional memory, then executes the first touches automatically. Vero runs dunning sequences, makes voice calls in 30+ languages, and captures promise-to-pay dates without human involvement.
Yes. The AI calling agent contacts overdue accounts, identifies itself as AI to stay EU AI Act compliant, then captures promise-to-pay dates, dispute reasons, and customer sentiment. Throughput is 15 to 20 calls per hour versus 15 to 20 calls per day for a human collector.
CollectPulse cuts DSO by 8 to 12 days within 90 days of deployment. The gain comes from 100% invoice coverage within 24 hours of becoming overdue, compared with 30 to 40% coverage for most manual teams.
30+ languages. A 3-person shared service center can run Italian, French, and Spanish collections simultaneously without hiring native speakers. The agent speaks the customer's language, not the SSC's.
CollectPulse goes live in 2 to 4 weeks for first dunning cadences and AI voice calls in 30+ languages. Full rollout takes 4 to 8 weeks once ERP payment feeds and email infrastructure are connected. Weeks, not quarters. No template configuration is required.
CollectPulse connects to SAP, Oracle, NetSuite, and Microsoft Dynamics. It reads open AR data, pushes collection outcomes back to the customer record, and logs every interaction for audit.
Yes. Deployment runs inside your VPC. Customer payment data and call transcripts never leave your cloud boundary. The platform is ISO 27001 compliant and logs every AI action.
See CollectPulse in action with your own AR data. First overdue invoices actioned in days.
