Key Takeaways
- Nearly four in five companies in Western Europe report late payments (Atradius, May 2026).
- The B2B gap between agreed and actual payment time in Europe widened from 16 days in 2023 to 20 days in 2026 (Intrum, April 2026).
- Global DSO rose slightly to 56.5 days in 2025 (Allianz Trade, July 2026).
- DSO worsened for the third consecutive year at North America’s 1,000 largest nonfinancial public companies, and in 40 of 50 industries analysed (The Hackett Group, October 2026).
- The receivables opportunity at those companies rose 29% to $773 billion, 40% of their total working capital opportunity (The Hackett Group, October 2026).
- Only 0.40% of US domestic trade receivables were more than 91 days past due in Q2 2026, a median of reporting companies (Credit Research Foundation, Q2 2026).
- 82% of German companies experienced payment delays in the past twelve months, the highest share since 2019 (Coface, October 2026).
- The proposed revision of the EU late payment rules is marked “Blocked” in the Council (European Parliament, September 2026).
In This Article
- Key Takeaways
- How many businesses are paid late?
- How long do customers take to pay, and what is a typical DSO?
- Which industries pay slowest?
- What do payment terms and trade credit look like?
- How much of receivables turns into bad debt?
- What does late payment do to collections and working capital?
- How do B2B customers pay: checks, ACH or other rails?
- How do German companies pay?
- Why do accounts receivable figures differ between reports?
- What this means for accounts receivable teams
How many businesses are paid late?
Late payment is the norm: nearly four in five Western European companies, seven in ten in North America and 89% in the UK report it, on different samples and definitions.
- Nearly four in five companies in Western Europe report late payments, in an Atradius survey of Western European companies (Atradius, May 2026).
- Seven in ten companies in North America are affected by late payment, in an Atradius survey of over 600 businesses in the US, Canada and Mexico (Atradius, September 2026).
- 89% of UK companies reported payment delays during the past year, and payments are now an average of 34 days overdue, two days longer than a year ago (Coface, September 2026).
- 57% of UK companies now expect late payments to rise, up from 37% a year earlier (Coface, September 2026).
- More than 12% of revenue is now received late by European businesses, in a survey of 8,385 businesses in 20 European countries (Intrum, April 2026).
These are shares of companies, not of invoices; only Intrum’s 12% is based on revenue.
How long do customers take to pay, and what is a typical DSO?
The European gap between agreed and actual payment reached 20 days. DSO figures differ by sample: 37.5 days among US credit-managed companies, 56.5 days globally.
- 20 days is the B2B gap between agreed and actual payment time in Europe, up from 16 days in 2023, in a survey of 8,385 businesses in 20 European countries (Intrum, April 2026).
- 56.5 days was the global DSO in 2025, up 0.3 days and still 3 days below the pre-pandemic norm; inventory days now explain almost 80% of the level of the global cash conversion cycle (Allianz Trade, July 2026).
- 37.50 days was the median DSO for US domestic trade receivables among companies reporting to the Credit Research Foundation in Q2 2026, against 40.12 the quarter before and 36.70 a year earlier (Credit Research Foundation, Q2 2026).
- 79.35 was the median collection effectiveness index in Q2 2026, with a best possible DSO of 34.00 days against an actual median DSO of 37.50 (Credit Research Foundation, Q2 2026).
- DSO worsened for the third consecutive year at North America’s 1,000 largest nonfinancial public companies and deteriorated in 40 of 50 industries analysed; aggregate receivables grew 11%, nearly twice the pace of revenue growth (The Hackett Group, October 2026).
In CRF’s figures, actual DSO sits 3.5 days above the best possible DSO, the level it would reach if no receivable were past due.
Which industries pay slowest?
Sector differences are large: German automotive waits 45 days on a late payment against 19.5 in paper and packaging, and UK construction reports the most late payment.
- 45 days is the average payment delay in the German automotive sector, which stands out in the survey; paper and packaging records the shortest average delay, at 19.5 days (Coface, October 2026).
- 24% of UK businesses cited late payment as a growing issue, a five-year high; firms in construction (37%), IT and communications (30%) and transport and storage (28%) suffered the most late payments (ICAEW, July 2026).
- 85.5 business insolvencies per 10,000 companies were recorded in German transport and storage in January to July 2026, the highest of any sector, against 42.8 across all sectors (Destatis, October 2026).
None of these sources publishes a DSO by industry table; the closest cross-industry signal is Hackett’s DSO deterioration in 40 of 50 industries.
What do payment terms and trade credit look like?
Trade credit carries 52% of B2B transactions in Western Europe and 43% of sales in North America. Agreed terms run from 57 days in the UK to 30.6 in Germany.
- 52% of all B2B transactions in Western Europe are now on trade credit, as more companies rely on it to finance sales (Atradius, May 2026).
- 43% of B2B sales in North America are made on credit terms, in an Atradius survey of over 600 businesses in the US, Canada and Mexico (Atradius, September 2026).
- 57 days is the average agreed payment term in the UK, nearly a week longer than a year earlier (Coface, September 2026).
- A net 11% of euro area firms reported a higher need for trade credit, up from a net 7% the quarter before, while a net 4% signalled more availability, in a survey of 10,544 firms; these are net balances, not shares of firms (European Central Bank, April 2026).
- 60 days is the maximum B2B payment term under the current EU late payment rules, unless otherwise expressly agreed in the contract and provided the terms are not grossly unfair to the creditor; late-payment interest must be at least 8 percentage points above the ECB reference rate (European Parliament, September 2026).
- “Blocked” in the Council is the status of the proposed revision of the late payments directive (procedure 2023/0323(COD)) as of 28 Oct 2026; there, “the file found difficulties to progress” (European Parliament, September 2026).
The 60-day rule is the rule in force; the revision has not passed the Council.
How much of receivables turns into bad debt?
Few sources measure bad debt directly. Overdue shares range from 0.40% of balances past 91 days to 23% of receivables, and German insolvency filings rose 6.9%.
- 23% of B2B receivables are overdue invoices on average in North America, in an Atradius survey of over 600 businesses in the US, Canada and Mexico (Atradius, September 2026).
- 0.40% of US domestic trade receivables were more than 91 days past due in Q2 2026, and 87.92% were current, as medians of companies reporting to the Credit Research Foundation (Credit Research Foundation, Q2 2026).
- 15,185 business insolvency filings were registered in Germany in January to July 2026, 6.9% more than a year earlier (Destatis, October 2026).
- EUR 21.9 billion in creditor claims came from German business insolvencies reported in January to July 2026, down from EUR 31.8 billion a year earlier; Destatis attributes the fall to more economically significant companies filing in 2025 (Destatis, October 2026).
Creditor claims in insolvency are receivables at risk; the amount fell because the 2025 cases were larger, while the number of cases rose.
What does late payment do to collections and working capital?
Late payment moves along supply chains: 62% of European businesses say it makes them pay suppliers late. Receivables are 40% of the working capital opportunity at North America’s largest companies.
- 62% of European businesses say delays in receiving payments lead them to pay their own suppliers late (Intrum, April 2026).
- 57% of European businesses missed growth targets due to late payments (Intrum, April 2026).
- 33% of German companies point to late payments from their customers’ own clients as a cause of payment delays (Coface, October 2026).
- $773 billion is the receivables opportunity at North America’s 1,000 largest nonfinancial public companies, up 29% year over year and 40% of a record $1.94 trillion working capital opportunity, based on fiscal 2025 results (The Hackett Group, October 2026).
- 79 days was the cash collection cycle (CCC) of German companies in 2025, about 16 days above the Western European average of 63 days; the CCC counts inventory and payables as well as receivables (Allianz Trade, July 2026).
- 83 days is Allianz Trade’s forecast for the German CCC in 2026, 4 days more than in 2025 (Allianz Trade, July 2026).
The Hackett figure is about receivables; the CCC counts inventory as well as receivables.
How do B2B customers pay: checks, ACH or other rails?
Checks fell from 81% of B2B payments in 2004 to 26% in AFP’s 2025 survey, and ACH carries almost three quarters of US noncash payment value.
- 26% of B2B payments involved paper checks in the 2025 AFP Digital Payments Survey, down from 81% in 2004; for incoming payments, checks account for 25%, against 75% in 2004 (AFP via Nacha, September 2025).
- Almost three quarters of US noncash payments by value went through ACH in 2024, the first time its share reached that level (Federal Reserve, July 2026).
- 236.6 billion noncash payments were made by US consumers and businesses in 2024, more than triple the number in 2000; this counts all payments, not only B2B (Federal Reserve, July 2026).
A quarter of incoming B2B payments by check still means lockbox files and scanned remittances in cash application.
How do German companies pay?
More German firms report delays (82% to 87%, depending on the survey), but each delay is shorter at 30.2 days, and terms are the shortest since 2017.
- 82% of German companies experienced payment delays during the past twelve months, the highest proportion since 2019, in a survey of 503 companies (Coface, October 2026).
- 87% of German companies report B2B payment delays, against a Western European average of 77%, and 10% report bad debts of five percent or more of their total B2B invoice volume, in an Atradius survey of 210 companies in Germany (Atradius, May 2026).
- 30.2 days is the average payment delay in Germany, down from 31.8 days in 2025 and almost 40 days before the Covid pandemic (Coface, October 2026).
- 30.6 days is the average payment term in Germany, shortened from 32.5 days to the lowest level since 2017 (Coface, October 2026).
- 55 days was the DSO of German companies in 2025, up 2.8 days, in an Allianz Trade study as reported by the trade press (Allianz Trade, July 2026).
- 15% of German companies report that payments overdue between 6 and 24 months represent at least 2% of their annual turnover (Coface, October 2026).
On these averages, a late German invoice is paid about two months after issue: 30.6 days of terms plus 30.2 days of delay.
Why do accounts receivable figures differ between reports?
Reports ask different questions of different samples, so compare the basis before the number.
Definitions differ: 82% or 87% of German companies paid late. Coface asks German firms whether they experienced any payment delay in the past twelve months (82%, 503 companies, highest since 2019). Atradius asks about late B2B payment in its 2026 barometer (87%, 210 companies in Germany). Different questions, samples and survey waves, so the two shares are not interchangeable, and neither is a share of invoices. Atradius itself gives 77% for Western Europe in its German release and “nearly four in five” in its Western Europe release, so even one publisher’s figure shifts with the survey.
Definitions differ: what is a typical DSO. The Credit Research Foundation median (37.50 days, Q2 2026) covers US companies that report to it, which are mostly large and credit-managed. Allianz Trade reports 55 days for Germany and 56.5 days globally for 2025. The Hackett Group measures the 1,000 largest North American nonfinancial public companies and reports DSO worsening for a third year. Compare only within one source, and set targets from your own terms and industry.
Definitions differ: how much is overdue. CRF counts the share of the receivables balance more than 91 days past due (0.40% median). Intrum measures the share of revenue received late (above 12% in Europe). Atradius reports overdue invoices as an average 23% of B2B receivables in a North American survey. A balance bucket, a revenue share and a survey average answer three different questions.
Definitions differ: cash collection cycle is not DSO. Allianz Trade’s German CCC (79 days in 2025, 83 forecast for 2026) adds inventory days to receivable days and subtracts payable days. Allianz Research finds that inventory days explain almost 80% of the level of the global cycle, so the figure says little about how fast customers pay. The DSO of 55 days is the receivables-only measure.
Methodology: how we chose these facts. Facts come from primary publications by public bodies (Federal Reserve, European Central Bank, Destatis, European Parliament), professional bodies (AFP, Credit Research Foundation, ICAEW), advisory research (The Hackett Group) and payment and credit-risk reports (Atradius, Allianz Trade, Coface, Intrum). 2026 sources come first; an older source appears only where no 2026 figure exists: the AFP B2B payment methods survey (2025, run every three years). Vendor-commissioned surveys and re-posted older statistics are not used. Each fact shows publisher and date and links to the original or a faithful copy: Allianz Trade via its published research note (global DSO) and a Cash.Online trade-press report (Germany), Atradius North America via Kyodo News PR Wire, Atradius Germany via presseportal.de, Intrum via Inderes and AFP via Nacha. Facts checked 28 Oct 2026; this page is updated quarterly. By the Transformance research team.
What this means for accounts receivable teams
The facts point to more work on every overdue item: most companies report late payment, the European payment gap is 20 days, and DSO worsened for a third year at North America’s largest companies.
Payments arrive as ACH files or checks with scanned remittances, and each has to be matched to its open item before AR collections knows what is really overdue.
Solutions like Transformance are built for that work. Vero, the AI agent, works on Customer 360, one graph per customer that serves as its working memory. It investigates an exception such as an unmatched payment or a disputed invoice, fetches information from internal and external sources, and proposes a resolution with the evidence; a person approves.
- AR collections: DSO down 8-12 days on average (Transformance customer data).
- Calls: an AI calling agent that makes 15-20 calls an hour in 70+ languages; a human collector makes 15-20 a day (Transformance platform data).
- Cash application: a 95% auto-match rate, with 100% posting validation; nothing posts without human sign-off (Transformance customer data).
- Documents: over 97% extraction accuracy across 100+ document types and 170+ languages, with no template setup (Transformance platform data).
A 4-level approval model (read, recommend, execute, post) keeps a human in the loop for ERP postings, with thresholds by amount, entity and customer. Data stays in your region, and no customer data is used to train models.
Who Transformance is for
- ERPs: SAP S/4HANA, SAP ECC, NetSuite, Microsoft Dynamics 365 Finance & Operations and Business Central, and Odoo in production with customers; Oracle and Infor supported.
- Size: mid-market to large enterprise, 250 to 2,000+ employees, including groups with several entities and shared service centres.
- Payment volume: from under 1,000 to over 100,000 payments a month.
- Industries: manufacturing, consumer goods and food and beverage, logistics, e-commerce, agriculture, energy and professional services.
- Scope: cash application alone, or the full order-to-cash (cash application, deductions, AR collections, cash forecasting).
Conclusion: customers pay later than agreed, almost everywhere
Most companies in Western Europe, North America, the UK and Germany report late payment. The European payment gap has reached 20 days, and DSO at North America’s largest companies worsened for a third year.
Teams that match payments faster and act on overdue items earlier turn receivables into cash sooner. Book a Call to see how an agent with human sign-off works in your accounts receivable.
Key terms
- Accounts receivable: money customers owe for goods or services delivered on credit terms and not yet paid.
- Days sales outstanding (DSO): the average number of days it takes to collect payment after a sale.
- Bad debt: a receivable that will not be collected and is written off.
- Trade credit: payment terms a supplier grants a business customer, so goods are delivered now and paid later.
- Cash conversion cycle: days inventory outstanding plus days sales outstanding minus days payables outstanding.
- Cash application: matching incoming payments to open invoices and clearing them in the ERP.
Related guides
- DSO Calculator: How to Calculate Days Sales Outstanding
- How to Reduce DSO: A Playbook for Finance Teams
- Accounts Receivable Automation: Complete 2026 Guide
- Accounts Receivable Process: Steps, Flowchart & Automation Map
- 45 Facts About AI Agents in Finance (2026)
- 40 Facts About Order-to-Cash (2026)
Frequently Asked Questions
How many B2B invoices are paid late?
These surveys count companies, not invoices: nearly four in five Western European companies report late payments (Atradius, May 2026), and 89% of UK companies (Coface, September 2026). By revenue, European businesses receive more than 12% late (Intrum, April 2026).
What is a good DSO, and how does it differ by region?
There is no single good DSO: it depends on terms, industry and sample. The US median among companies reporting to the Credit Research Foundation was 37.50 days in Q2 2026 (Credit Research Foundation, Q2 2026); global DSO was 56.5 days in 2025 (Allianz Trade, July 2026).
Which industries are paid slowest?
No source here gives DSO by industry. In Germany, automotive stands out with an average payment delay of 45 days, against 19.5 in paper and packaging (Coface, October 2026). In the UK, construction (37%) suffered the most late payments (ICAEW, July 2026).
How common is bad debt in B2B receivables?
10% of German companies report bad debts of five percent or more of their B2B invoice volume (Atradius, May 2026), and 15% say payments overdue 6 to 24 months equal at least 2% of annual turnover (Coface, October 2026).
What is the legal payment term for B2B invoices in the EU?
Under the current rules, 60 days, unless otherwise expressly agreed in the contract and not grossly unfair to the creditor, with late-payment interest of at least 8 percentage points above the ECB reference rate. The proposed revision is marked “Blocked” in the Council (European Parliament, September 2026).
How late do German customers pay?
The average payment delay in Germany is 30.2 days, on average terms of 30.6 days, and 82% of companies experienced delays in the past twelve months (Coface, October 2026). A separate survey puts the share at 87% (Atradius, May 2026).
How many B2B payments still arrive by check?
Checks account for 25% of incoming B2B payments, against 75% in 2004, in the 2025 AFP Digital Payments Survey (AFP via Nacha, September 2025). By value, almost three quarters of US noncash payments went through ACH in 2024 (Federal Reserve, July 2026).
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